Visual voicemail on my iPhone won't play my message

  Problem: My iPhone's "Visual Voicemail" is showing that I have a message, but the "Play" button is greyed out, so I can't hear my message.

Solution: There are two things you can do:

1) Turn your phone all the off (hold down the power button for several seconds, then "slide to power off"), then turn it on again. If your Visual Voicemail used to work and stopped without reason, this will probably fix the problem.

2) Call your own phone number and access Voicemail the old fashioned way.

Problem solved: power cycle your phone

Workaround: call your own number to get into Voicemail


  1. Sick. This is perfect.

  2. I was able to fix it by using "Change Voicemail Password" in Settings -> Phone. I just re-entered my same voicemail password from before and my voicemails started working again.

  3. Awesome, turning it off and back on worked great. Thanks.

  4. Or... Settings -> General -> Reset -> Reset Network Settings
    When everything else fails ^ That doesn't.